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Department

Nordic Customer Center

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Solutions for all kinds of situations

In our Nordic Customer Service Center, we find answers and solutions to a wide range of customer needs. Our days include diverse customer service tasks through email, phone, and chat, but our goal is always the same: to provide every customer with a seamless experience and the best possible solution for their pet. 

We have a strong “getting-things-done” spirit, and our colleagues are always ready to lend a helping paw—even across national borders. In this role, you will receive comprehensive onboarding and be part of a positive, action-oriented work environment. 

We expect everyone in customer service to adopt a service-minded and responsible approach, along with a genuine interest in customer care. This role is a great fit for a positive, team-oriented person who serves customers with a big heart.  

“We have a strong team spirit in customer service and support each other in our daily work. The atmosphere is energetic and cheerful, and it’s important to us that every one of our “office paws” can shine and help solve pet parents’ challenges as their authentic selves. I’m incredibly proud of our Nordic Customer Center team for the truly meaningful work they do—for the love of pets.” Hanna Xenophontos, Head of Nordic Customer Center 

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About Musti Group

We’re here for everyday life with pets – the muddy paws, the early mornings, and the quiet moments on the couch. Being the pet’s best friend isn’t just something we say – it’s what guides everything we do.

We meet pet parents wherever they are: in our stores (Musti ja Mirri, Musti, Arken Zoo, Pet City and ZU) and online through brands like Peten Koiratarvike and Vetzoo. And because life with pets doesn’t stop at the checkout, neither do we. Many of our stores offer services that make everyday life easier – because a best friend shows up where it actually matters.

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